Right now, your industry is booming. Don’t be left behind. Drive your retail and eCommerce business with automated, cost-effective fulfillment through our retail delivery software. Fleet Enable gives retailers the power to exceed consumer demands and scale their business without adding additional team members. With Fleet Enable, you can deliver exceptional experiences, reduce reputational risk, and increase efficiency by eliminating manual customer support work.
If you’re in the retail and eCommerce industry, you’ve likely received a negative review or a comment on social media about a missing, incorrect, or incomplete delivery. One mistake in the final mile can cost you your reputation, which can take years to get back. Fleet Enable understands the importance of the final mile delivery in your business, and our retail delivery software was built for you and your needs. Maintain your hard-earned reputation by keeping your customers updated when their package is in the final mile with real-time updates, exception alerts, and even self-scheduling to ensure that your customers have the option to be home when their goods arrive.
Give customers the control they need and save hours in dispatch time. Whether you’re shipping shoes or wine, your customer might want to be home when their goods arrive. Give them that control and exceed consumer expectations. With Fleet Enable, customers can select their preferred delivery day and schedule while working within your custom configuration of hours, days or delivery zones.
Exceptions happen, and when they do, customer communication is critical! Decrease calls to support by keeping customers in the loop when the unexpected impacts delivery. Customer alert settings can be easily configured for each unique shipper account, putting control in your hands and increasing transparency of the complete delivery life cycle.
Make sure your team is delivering smiles and gathering praise with automated satisfaction surveys. Your customers can quickly share their responses while the memory is fresh, and the secure, aggregated data helps your business improve. Better still, surveys can be configured and deployed separately for each shipper’s account.
Delivery day is here! With real-time updates, you can automatically remind customers of their delivery window and protocols. Plus, offer a window into the location of their purchase right from their phone.