As a private fleet carrier, you’ve secured the capacity you need to meet delivery demand. Now, you need to ensure customer satisfaction so that you can protect your brand rather than hurting it with poor performance in the final mile. No matter what you’re shipping, your customers demand on-time and reliable deliveries. Since you’re delivering your own goods to warehouses, stores, and customers, you need to operate as efficiently as possible while maximizing profits and meeting customer demands. That’s where Fleet Enable comes in.
Fleet Enable’s private fleet software offers an end-to-end, intuitive final mile management system to automate all aspects of your business. From customer self-scheduling and customizable customer feedback surveys, our advanced technology can automate manual tasks so that you can spend your time focusing on what matters most.
Give customers the control they need and save hours in dispatch time. Customers can select their preferred delivery day and schedule while working within your custom configuration of hours, days or delivery zones.
Enable drivers with technology that allows them to easily update status, view delivery and customer details, and share photos and updates with shippers. Need Proof of Delivery and customer feedback at each delivery location? Our intuitive interface makes it easy to capture pictures or signatures, collect customer feedback, and update status.
Plan ahead for your pipeline with a single source of customer and order information. Seamlessly share customer and order details and put time back in your day with automated appointment scheduling.
Make sure your team is delivering smiles and gathering praise with automated satisfaction surveys. Your customers can quickly share their responses while the memory is fresh, and the secure, aggregated data helps your business improve. Better still, surveys can be configured and deployed separately for each shipper’s account.
Do you need additional features such as our customizable surveys or integrations? Explore solutions for dedicated last-mile fleets, white-glove carriers, air cargo, or private delivery fleets or browse all Fleet Enable features.